Grubcan strives to provide excellent customer service. Beyond the Limited Lifetime Warranty outlined below, we pride ourselves on customer satisfaction. If for any reason you are not satisfied with the workmanship or performance of your Grubcan product, we would like to hear from you. We aim for continuous improvement in design and manufacturing, and it is important to us to assess and learn from the experiences of our customers. Please email us at grubcan@gmail.com for your feedback.

Grubcan Limited Lifetime Warranty

Grubcan offers a lifetime warranty for its products against manufacturing defects in materials and workmanship. We will repair or replace, at our discretion, Grubcan products that are unusable due to a manufacturing defect, at no cost to the owner.
While Grubcan products are designed to be bear and critter resistant, they are not infinitely bear-proof. No container is considered to be bear-proof. To better understand how our products withstand animal interactions, we will replace any Grubcan products that have been compromised or damaged by wildlife, at no cost to the owner.

This warranty is subject to the following definitions, conditions and limitations:

• This warranty is conditional on the user having followed our product guidelines for care and use at all times.
• Products are not warrantied against regular wear and tear, accidental or deliberate damage, or negligence.
• Products are not warrantied against damage caused by ultraviolet exposure, chemicals (including DEET), dirt,
  excessively warm or cold temperatures, or hazardous conditions.
• This warranty applies to original, authentic, unaltered Grubcans
  products that were purchased from an authorized Grubcan dealer in the USA  in new condition.
• Definitions
  • “Lifetime” means the lifetime of the product under normal use conditions.
  • “Defect” means an inherent problem that has a substantive effect on the use and operation of the product.
  • “Wildlife” means wild animals, in their wild and natural habitat.
  • “Compromised” means broken or substantially weakened.

If you have a concern that does not appear to be covered by our standard warranty, please contact us with the details, as some warranty
coverage may be extended to you, at our discretion.